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Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

How Long Will it Take To Get My Package?

Our brand promise to you is to have your order dispatched within 2 hours on business days from receiving payment in full. The actual time in transit depends on a few factors such as where the item is going and freight company.

These factors considered though, the package usually takes between 2 hours to 48 hours.

Once your order has been dispatched the freight company will send you an automated email or text with all the information that you need, please ensure you check your spam folder. Once you have this information, if you have any queries regarding the delivery time, you can contact the freight companies customer service hotline directly. However, if they are unable to help you, give us a call and we will be more than happy to assist you.

Do I Need A Account To Place Order?

You can place an order even without an account on our site.

FAQ Second Version

What Payment Methods Are Available?

We accept Lipa na M-pesa through our company till number: 679252

Lipa na Equitel. Equitel Till number: 684250

Cash on delivery within Nairobi

Bank transfer

How Long Will it Take To Get My Package?

Delivery takes between 2hours and 48 hours depending on the location.

How Do I Place an Order?

You can place an order directly on our site or you can call our office number 0722549225.

How Should I to Contact if I Have Any Queries?

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